Terms & Conditions

AbsolutCars reserves the right to refuse any job without giving reason.

AbsolutCars reserves the right to vary our tariffs without notice, unless a job has already been confirmed. This does not apply to any existing contractual obligations.

AbsolutCars does not accept responsibility or liability for delays or consequential loss, however caused.

A cancellation charge will be levied on all cancellations made within 30 minutes of the car being dispatched. Once a car has been dispatched, the full cost of the journey between our base and the pick-up point will be charged.

In the event of any claim against AbsolutCars arising out of the quality of our service, the company’s liability shall be limited to a refund of any monies paid by the client for the cost of the journey.

The AbsolutCars driver will decide upon the optimal route for any journey. In the event that a client wishes to adopt an alternative route, we will charge an additional fee to compensate for any extra time and mileage incurred.

A sur-charge shall be levied upon all customers who arrive 45 minutes late, after the original booking time.
Pick-up costs are inclusive of upto 40 minutes of waiting time at the following London airports:
Gatwick, Heathrow, City and Stansted. Luton airport is inclusive for upto 20 minutes.

Overtime charges are then levied at £7 for every 15 minutes after the grace period.